FAQ’s

What does cruelty free mean?

Cruelty free means that the product is not tested on animals. This refers to the ingredients used to make the product and the finished product itself. It does get more complicated when you take into account different countries laws and parent companies. For more information on this head to the ‘About Us’ section. All items on Kingdom Cosmetics are cruelty free and all brands have no parent companies.


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What does vegan mean?

A vegan product excludes animals and their by-products. For example, a lipstick cannot be vegan if it contains Carmine. Carmine is crushed Cochineal Beetles. All products on Kingdom Cosmetics are vegan.


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Are vegan cosmetics cruelty free?

Just because a product is vegan that does not mean it is cruelty free. The same applies for the opposite. For more information on this head to the ‘About Us’ section of the website. However, all items on Kingdom Cosmetics are both vegan, cruelty free and all brands have no parent companies either.


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Are vegan cosmetics halal?

While not all vegan items are halal due to other ingredients such as alcohol, we do stock some cosmetics which are Halal. All items from PHB Ethical Beauty are certified Halal.


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What are the payment options?

The only payment option is debit/credit card. You can also pay via gift card by entering the long number.


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Do You offer giftcards?

We do offer gift cards. To purchase one either search or find them alongside our other products. You can also click the link below. These are available in amounts from £10 to £50. They need an email address to be delivered to which is entered when you purchase. To use a gift card as payment just enter it when prompted at the checkout.

https://kingdomcosmetics.co.uk/product/kingdom-cosmetics-gift-cards/


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What is your return policy?

Returns are assessed on an individual basis. For more information please send an email to kingdomcosmetics@aol.com


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How do I recycle your packaging?

The box can be recycled locally with the address label and tape still attached. The packaging beans inside can either be added to compost or dissolve in water.


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How are the packages shipped?

The packages are shipped via royal mail. For costs and estimated delivery times please see the ‘About Us’ page.


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What are the delivery charges?

All order of £30 or order have free standard delivery. Standard delivery costs £3.20 and takes 3-5 working days. The other shipping option is Signed for 1st class which costs £4.85 and has a one working day delivery aim.


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Are all products vegan and cruelty free?

All products are vegan and cruelty free. All brands are 100% cruelty free. Not all brands are 100% vegan but Kingdom Cosmetics only stocks their vegan products. Please see individual brand websites for their cruelty free certification. 


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